Монгол хэлээр

Tsaskhan Privacy Policy

Last updated: 26 September 2026 · Applies to the Tsaskhan app on Android and iPhone

Tsaskhan is a live map of your friends, your family and your couple. It only works if it handles your location, so this page says plainly what the app collects, who can see it, how long it is kept and how to delete it.

The short version

1. Who is responsible

Tsaskhan is made by Tulga Dashdorj, an individual developer in Ulaanbaatar, Mongolia. In this policy "we" means him. He decides how your data is handled and answers for it. Contact details are at the end.

2. What Tsaskhan collects, and why

WhatWhy
Email address and passwordTo sign you in, confirm the address, and let a friend find you by typing your address. Passwords are handled by Firebase Authentication; we never see them. Your address is not shown to other users.
The name you chooseWhat friends, circles and your couple see next to your pin.
Your location: latitude, longitude, accuracy, speed and the time it was takenTo put you on the map for the people you chose, to work out distances and routes, and to notice when you arrive at or leave a saved place.
Battery level and whether the phone is chargingShown next to your pin, so your people know why you might go quiet.
Your status (coffee, studying, gym and so on) and whether ghost mode is on, with the time you turned it onShown on your pin; ghost mode is remembered across restarts so it cannot switch itself off.
Messages you send to a friend, with the time sent and when each of you last read the chatTo deliver the chat and show the unread dot.
Friend and couple requests: who asked whom, and whether it was acceptedSo nobody sees you until you say yes.
Family circles: the circle's name and join code, who is in it, and each person's role (parent, child or member)To run circles and parent mode.
Places you save (for example Home or School) and arrival and leaving lines ("Anu arrived at School, 08:02")For your couple and your family circles.
Whether a child's location is on (on, off, or not allowed on the phone)Only in parent mode, so parents are told when a child's location stops.
A random ID for this installation, and whether the phone is Android or iPhoneSo that only one of your phones shares your location if you are signed in on two.
Push notification tokens, one per phoneTo deliver notifications to that phone. See section 7.
Your plan (Free, Couple, Family or Big circle)To unlock what your plan includes.

What Tsaskhan does not collect: your contacts, photos, camera, microphone, files, advertising ID or browsing. We do not ask for your age or date of birth. The app has no analytics, advertising or crash-reporting code of its own.

There is no location history. Your position is one record that is overwritten each time it updates. The only history is the arrival and leaving lines for places saved by your couple or your family circle.

3. Who can see what

4. Location, including in the background

Location is optional. Without it you can still chat and see your friends, but they cannot see you.

If you allow it and ghost mode is off, Tsaskhan keeps updating your position while the app is not on screen, so the people you chose do not see a pin from an hour ago. It sends an update when you have moved about 20 metres, when your battery changes, and about every 3 minutes while you stand still.

Turning on ghost mode stops the background sharing, and the notification or blue mark goes away (except for a child in parent mode; see section 6). Location also stops if the system closes the app, or if you switch it off in the phone's settings.

When you ask for a route to someone, your position and theirs are sent to Google to work out the route.

5. Ghost mode

Ghost mode is one tap, in the top-left corner of the map. It does not just hide your pin: it deletes your coordinates, accuracy, speed and battery from the server, from your profile and from every family circle you are in. While you are a ghost, nothing new is sent. It stays on after a restart and on your other phone.

The exception: in a family circle where a parent has made you a child, your location keeps going to that circle, so your parents still see you, with a 👻 on your pin. Friends, other circles and your couple do not. The app always tells you this (section 6).

6. Children and parent mode

Tsaskhan is made for teenagers and adults. It is not a children's app and is not listed in any store's Kids or Families section. It has parent mode so that a family can use it together, and a child should use Tsaskhan only in a family circle set up by their parent, with their parent's agreement.

How it starts, and the parent's consent

A child uses Tsaskhan on their own phone, with their own account, and joins the family circle with its code. A parent in that circle then marks them as a child. By doing that, the parent confirms that they are the child's parent or legal guardian and that they agree to Tsaskhan handling the child's data as this policy describes. Mongolia's Law on Personal Data Protection asks for a parent's or guardian's consent for a child's data, and this is how that consent is given. If you are under 18, please use Tsaskhan with your parents' agreement.

What a parent can see about a child

What a parent cannot see

A child's chats, who the child's friends are, and the child's couple. Parent mode does not block apps, limit screen time, or read anything else on the phone.

The child always knows

A parent chooses one-way (the child does not see the parents) or two-way (they do), and can make the child an ordinary member at any time.

If you believe a child is using Tsaskhan without a parent's agreement, write to us (section 14) and we will delete the child's data.

7. Notifications and SOS

If you allow notifications, the app stores a push token for each of your phones. It is an address for delivering notifications to that phone, not your phone number. When something happens (a message, a friend or couple request, an arrival, a warning about a child, an SOS), our code on Google Cloud (Cloud Functions) sends the notification through Firebase Cloud Messaging, and on iPhone through Apple's push service. A notification can show a name and a short text, such as "Bolor arrived at Home" or the start of a message, and may appear on your lock screen. You can turn notifications off in the phone's settings. Tokens are deleted when you sign out or delete your account.

SOS sends an alert with where you are at that moment to [CHECK-SOS: who receives it, e.g. your parents in a family circle, your circle, your couple]. It works only with an internet connection and is not an emergency service. In an emergency, call 102 (police), 103 (ambulance) or 101 (fire).

8. Services Tsaskhan uses

These companies process data for us, only to run the app:

9. Where it is stored, and how it is protected

Your data is stored by Google Firebase in Google's data centres in Singapore (asia-southeast1), and our Cloud Functions run in Singapore (asia-southeast1). Both are outside Mongolia, so using Tsaskhan means your data is stored abroad.

10. How long it is kept

We do not make our own backups of the database. After something is deleted, Google may keep it in its own backup systems for a limited time before it is overwritten.

11. Deleting your data and your account

In the app (Android and iPhone)

Tap the big round status button in the middle of the bottom bar, then Delete my account, and confirm. If the app asks you to sign in again, do so and repeat.

This deletes: your profile and last position, your email lookup, every friendship and every message in them (for your friends too), your couple with its places and arrival lines, your position, name and arrival lines in every family circle, your push tokens, and your sign-in. It cannot be undone.

What stays: a family circle you created stays for the people still in it, with its name, code and the places saved in it. Your account ID (a random string, without your name or email) can stay in a circle's role list until a parent changes it.

Without the app

Write to tsaskhan.support@gmail.com from the address you sign in with, with the subject "Delete my Tsaskhan account". We delete the same data within 30 days and reply when it is done.

Deleting some data but keeping the account

12. Your rights, and Mongolian law

Tsaskhan handles personal data under Mongolia's Law on Personal Data Protection (Хүний хувийн мэдээлэл хамгаалах тухай хууль). We rely on your consent: you give it when you create an account, when you allow location, and when you accept a friend, a circle or a couple. You can withdraw it at any time with ghost mode, by removing people, or by deleting your account.

You have the right to know what we hold about you, to get a copy, to have it corrected, to have it deleted, and to withdraw your consent. Most of this you can do in the app. For a copy of your data, or anything else, write to us; we answer within 30 days. If you are not satisfied, you can complain to the Mongolian authority that oversees personal data protection.

Tsaskhan is made for Mongolia. If you use it elsewhere, your local law may give you further rights, and we will honour them when you write to us.

13. Changes to this policy

If we change what is collected or who can see it, we will update the date at the top and tell you in the app or by email before the change takes effect.

14. Contact

Questions, a copy of your data, or a request to delete it:
tsaskhan.support@gmail.com
Tulga Dashdorj · Tsaskhan · Ulaanbaatar, Mongolia

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